{"id":3085,"date":"2026-08-21T11:12:38","date_gmt":"2026-08-21T08:12:38","guid":{"rendered":"https:\/\/commuapp.fi\/?page_id=3085"},"modified":"2026-08-28T13:52:18","modified_gmt":"2026-08-28T10:52:18","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/commuappse.louhos.dev\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<style>.kb-row-layout-id3035_356141-8f > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3035_356141-8f > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3035_356141-8f > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1400px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-3xl, 6.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id3035_356141-8f > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3035_356141-8f > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id3035_356141-8f > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xl, 4rem);grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3035_356141-8f alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column3035_df108a-1b > .kt-inside-inner-col,.kadence-column3035_df108a-1b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column3035_df108a-1b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3035_df108a-1b > .kt-inside-inner-col{flex-direction:column;}.kadence-column3035_df108a-1b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3035_df108a-1b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3035_df108a-1b{position:relative;}@media all and (max-width: 1024px){.kadence-column3035_df108a-1b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3035_df108a-1b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3035_df108a-1b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_92e174-e6, .wp-block-kadence-advancedheading.kt-adv-heading3035_92e174-e6[data-kb-block=\"kb-adv-heading3035_92e174-e6\"]{padding-bottom:var(--global-kb-spacing-sm, 1.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_92e174-e6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_92e174-e6[data-kb-block=\"kb-adv-heading3035_92e174-e6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_92e174-e6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_92e174-e6[data-kb-block=\"kb-adv-heading3035_92e174-e6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading3035_92e174-e6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_92e174-e6\">Frequently asked questions<\/h3>\n\n\n<style>.kb-row-layout-id3035_757960-a3 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3035_757960-a3 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3035_757960-a3 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id3035_757960-a3 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3035_757960-a3 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id3035_757960-a3 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3035_757960-a3 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column3035_a51736-9d > .kt-inside-inner-col,.kadence-column3035_a51736-9d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column3035_a51736-9d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3035_a51736-9d > .kt-inside-inner-col{flex-direction:column;}.kadence-column3035_a51736-9d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3035_a51736-9d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3035_a51736-9d{position:relative;}@media all and (max-width: 1024px){.kadence-column3035_a51736-9d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3035_a51736-9d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3035_a51736-9d\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id3035_1d7009-a0 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:20px;}.kt-accordion-id3035_1d7009-a0 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #1c1c1c;border-right:1px solid #1c1c1c;border-bottom:1px solid #1c1c1c;border-left:1px solid #1c1c1c;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;background:var(--global-palette9, #ffffff);color:var(--global-palette3, #1A202C);padding-top:12px;padding-right:18px;padding-bottom:12px;padding-left:18px;}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0 .kt-blocks-accordion-header:focus-visible{color:var(--global-palette9, #ffffff);background:var(--global-palette1, #3182CE);border-top:1px solid #878787;border-right:1px solid #878787;border-bottom:1px solid #878787;border-left:1px solid #878787;}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette9, #ffffff);}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id3035_1d7009-a0 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:var(--global-palette2, #2B6CB0);border-top:1px solid #444444;border-right:1px solid #444444;border-bottom:1px solid #444444;border-left:1px solid #444444;}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_1d7009-a0:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette2, #2B6CB0);}@media all and (max-width: 1024px){.kt-accordion-id3035_1d7009-a0 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #1c1c1c;border-right:1px solid #1c1c1c;border-bottom:1px solid #1c1c1c;border-left:1px solid #1c1c1c;}}@media all and (max-width: 1024px){.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0 .kt-blocks-accordion-header:focus-visible{border-top:1px solid #878787;border-right:1px solid #878787;border-bottom:1px solid #878787;border-left:1px solid #878787;}}@media all and (max-width: 1024px){.kt-accordion-id3035_1d7009-a0 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #444444;border-right:1px solid #444444;border-bottom:1px solid #444444;border-left:1px solid #444444;}}@media all and (max-width: 767px){.kt-accordion-id3035_1d7009-a0 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id3035_1d7009-a0 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:20px;}.kt-accordion-id3035_1d7009-a0 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #1c1c1c;border-right:1px solid #1c1c1c;border-bottom:1px solid #1c1c1c;border-left:1px solid #1c1c1c;}.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3035_1d7009-a0 .kt-blocks-accordion-header:focus-visible{border-top:1px solid #878787;border-right:1px solid #878787;border-bottom:1px solid #878787;border-left:1px solid #878787;}.kt-accordion-id3035_1d7009-a0 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3035_1d7009-a0 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #444444;border-right:1px solid #444444;border-bottom:1px solid #444444;border-left:1px solid #444444;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id3035_1d7009-a0 kt-accordion-has-12-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane3035_e23596-e2\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is Commu?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_e61c6d-90, .wp-block-kadence-advancedheading.kt-adv-heading3035_e61c6d-90[data-kb-block=\"kb-adv-heading3035_e61c6d-90\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_e61c6d-90 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_e61c6d-90[data-kb-block=\"kb-adv-heading3035_e61c6d-90\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_e61c6d-90 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_e61c6d-90[data-kb-block=\"kb-adv-heading3035_e61c6d-90\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_e61c6d-90 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_e61c6d-90\">Commu is a platform that makes it easy to ask for and offer help in your local area, even remotely. Participants include individuals, employees of socially responsible companies, and organizations. Commu helps build a digital safety net, meet new people, do volunteer work, and get to know local organizations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane3035_c7ab33-b4\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I complete strong identity verification?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_928461-56, .wp-block-kadence-advancedheading.kt-adv-heading3035_928461-56[data-kb-block=\"kb-adv-heading3035_928461-56\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_928461-56 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_928461-56[data-kb-block=\"kb-adv-heading3035_928461-56\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_928461-56 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_928461-56[data-kb-block=\"kb-adv-heading3035_928461-56\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_928461-56 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_928461-56\">Strong authentication is performed through the Signicat service using bank credentials or a mobile certificate. You can find this feature in the Activity Center on the Commun homepage. After authentication, the message \u201cIdentity verified\u201d will appear on your profile, and your trust score will increase to 100\/100. No one can see your banking or personal information.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane3035_87aba6-64\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What rules do I need to follow?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_649cf2-7f, .wp-block-kadence-advancedheading.kt-adv-heading3035_649cf2-7f[data-kb-block=\"kb-adv-heading3035_649cf2-7f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_649cf2-7f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_649cf2-7f[data-kb-block=\"kb-adv-heading3035_649cf2-7f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_649cf2-7f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_649cf2-7f[data-kb-block=\"kb-adv-heading3035_649cf2-7f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_649cf2-7f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_649cf2-7f\">Every Commun user agrees to comply with our Community Guidelines and Terms of Service. Violations of the Community Guidelines and\/or Terms of Service may result, at the discretion of the moderation team, in a warning, a temporary ban from Commun, or the deletion of the user account.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane3035_843eed-99\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What information about me is publicly visible on Commu?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_bea05d-a7, .wp-block-kadence-advancedheading.kt-adv-heading3035_bea05d-a7[data-kb-block=\"kb-adv-heading3035_bea05d-a7\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_bea05d-a7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_bea05d-a7[data-kb-block=\"kb-adv-heading3035_bea05d-a7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_bea05d-a7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_bea05d-a7[data-kb-block=\"kb-adv-heading3035_bea05d-a7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_bea05d-a7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_bea05d-a7\">No one can find you on Commu by your name or email address. When you create a request for help, it appears on the map, and interested users can see your request as well as your public profile, photo, and bio. Other users cannot see your phone number, email address, or location.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane3035_7a1738-0f\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How can I be sure that a person asking for help really needs it?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_ccee3e-05, .wp-block-kadence-advancedheading.kt-adv-heading3035_ccee3e-05[data-kb-block=\"kb-adv-heading3035_ccee3e-05\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_ccee3e-05 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_ccee3e-05[data-kb-block=\"kb-adv-heading3035_ccee3e-05\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_ccee3e-05 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_ccee3e-05[data-kb-block=\"kb-adv-heading3035_ccee3e-05\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_ccee3e-05 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_ccee3e-05\">You can check a user\u2019s profile to see their activity, recommendations received, and trust rating, and decide to help only verified users. Conversations take place via Comm\u2019s built-in messaging feature, so there\u2019s no need to share phone numbers or social media accounts. Reports and users who violate the Terms of Service are actively addressed.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane3035_b3970a-c7\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I gave or received help \u2014 how do I confirm it?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_d8b70f-d6, .wp-block-kadence-advancedheading.kt-adv-heading3035_d8b70f-d6[data-kb-block=\"kb-adv-heading3035_d8b70f-d6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_d8b70f-d6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_d8b70f-d6[data-kb-block=\"kb-adv-heading3035_d8b70f-d6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_d8b70f-d6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_d8b70f-d6[data-kb-block=\"kb-adv-heading3035_d8b70f-d6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_d8b70f-d6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_d8b70f-d6\">Confirmation is done by clicking the \u201cDid you get help?\u201d button in the lower-right corner of the chat. When the person who received help confirms the interaction, an entry is logged in both users&#8217; \u201cMy Stats.\u201d<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane3035_3bcaf6-5c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I handle the tax side of things?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_60c3f8-c2, .wp-block-kadence-advancedheading.kt-adv-heading3035_60c3f8-c2[data-kb-block=\"kb-adv-heading3035_60c3f8-c2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_60c3f8-c2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_60c3f8-c2[data-kb-block=\"kb-adv-heading3035_60c3f8-c2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_60c3f8-c2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_60c3f8-c2[data-kb-block=\"kb-adv-heading3035_60c3f8-c2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_60c3f8-c2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_60c3f8-c2\">Commu is not a freelance platform but is designed for neighborly help and volunteer work. Providing help without compensation is always tax-free, because it does not generate any taxable compensation. Exchanging ordinary, low-value neighborly favors, such as shoveling snow or mowing the lawn, is tax-free.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane3035_2b75f5-3e\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is peer support?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_75ccbe-41, .wp-block-kadence-advancedheading.kt-adv-heading3035_75ccbe-41[data-kb-block=\"kb-adv-heading3035_75ccbe-41\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_75ccbe-41 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_75ccbe-41[data-kb-block=\"kb-adv-heading3035_75ccbe-41\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_75ccbe-41 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_75ccbe-41[data-kb-block=\"kb-adv-heading3035_75ccbe-41\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_75ccbe-41 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_75ccbe-41\">Peer support is a voluntary, reciprocal exchange of experiences in which people in similar life situations support one another. Sharing common experiences fosters understanding and alleviates anxiety. <\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column3035_46b307-e3 > .kt-inside-inner-col,.kadence-column3035_46b307-e3 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column3035_46b307-e3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3035_46b307-e3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column3035_46b307-e3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column3035_46b307-e3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3035_46b307-e3{position:relative;}@media all and (max-width: 1024px){.kadence-column3035_46b307-e3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column3035_46b307-e3 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3035_46b307-e3\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id3035_f8b1c6-8a .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:20px;}.kt-accordion-id3035_f8b1c6-8a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #1c1c1c;border-right:1px solid #1c1c1c;border-bottom:1px solid #1c1c1c;border-left:1px solid #1c1c1c;border-top-left-radius:30px;border-top-right-radius:30px;border-bottom-right-radius:30px;border-bottom-left-radius:30px;background:var(--global-palette9, #ffffff);color:var(--global-palette3, #1A202C);padding-top:12px;padding-right:18px;padding-bottom:12px;padding-left:18px;}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette3, #1A202C);}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette3, #1A202C);}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a .kt-blocks-accordion-header:focus-visible{color:var(--global-palette9, #ffffff);background:var(--global-palette1, #3182CE);border-top:1px solid #878787;border-right:1px solid #878787;border-bottom:1px solid #878787;border-left:1px solid #878787;}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette9, #ffffff);}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette9, #ffffff);}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id3035_f8b1c6-8a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:#ffffff;background:var(--global-palette2, #2B6CB0);border-top:1px solid #444444;border-right:1px solid #444444;border-bottom:1px solid #444444;border-left:1px solid #444444;}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#ffffff;}.kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id3035_f8b1c6-8a:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette2, #2B6CB0);}@media all and (max-width: 1024px){.kt-accordion-id3035_f8b1c6-8a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #1c1c1c;border-right:1px solid #1c1c1c;border-bottom:1px solid #1c1c1c;border-left:1px solid #1c1c1c;}}@media all and (max-width: 1024px){.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a .kt-blocks-accordion-header:focus-visible{border-top:1px solid #878787;border-right:1px solid #878787;border-bottom:1px solid #878787;border-left:1px solid #878787;}}@media all and (max-width: 1024px){.kt-accordion-id3035_f8b1c6-8a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #444444;border-right:1px solid #444444;border-bottom:1px solid #444444;border-left:1px solid #444444;}}@media all and (max-width: 767px){.kt-accordion-id3035_f8b1c6-8a .kt-accordion-inner-wrap{display:block;}.kt-accordion-id3035_f8b1c6-8a .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:20px;}.kt-accordion-id3035_f8b1c6-8a .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top:1px solid #1c1c1c;border-right:1px solid #1c1c1c;border-bottom:1px solid #1c1c1c;border-left:1px solid #1c1c1c;}.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id3035_f8b1c6-8a .kt-blocks-accordion-header:focus-visible{border-top:1px solid #878787;border-right:1px solid #878787;border-bottom:1px solid #878787;border-left:1px solid #878787;}.kt-accordion-id3035_f8b1c6-8a .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id3035_f8b1c6-8a > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top:1px solid #444444;border-right:1px solid #444444;border-bottom:1px solid #444444;border-left:1px solid #444444;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id3035_f8b1c6-8a kt-accordion-has-10-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane3035_47a2e8-6d\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What does the user trust score mean? How can I improve my trust score?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_3f6b92-43, .wp-block-kadence-advancedheading.kt-adv-heading3035_3f6b92-43[data-kb-block=\"kb-adv-heading3035_3f6b92-43\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_3f6b92-43 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_3f6b92-43[data-kb-block=\"kb-adv-heading3035_3f6b92-43\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_3f6b92-43 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_3f6b92-43[data-kb-block=\"kb-adv-heading3035_3f6b92-43\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_3f6b92-43 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_3f6b92-43\">Trustworthiness is determined by your profile picture, bio, verified email address and phone number, recommendations you\u2019ve received, and strong authentication. Strong authentication is the only way to earn a perfect score of 100\/100. You can check your own and others\u2019 trustworthiness on your profile.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane3035_6eee43-05\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why can&#8217;t I create a help notice or send a message to other users?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_e529da-ee, .wp-block-kadence-advancedheading.kt-adv-heading3035_e529da-ee[data-kb-block=\"kb-adv-heading3035_e529da-ee\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_e529da-ee mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_e529da-ee[data-kb-block=\"kb-adv-heading3035_e529da-ee\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_e529da-ee img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_e529da-ee[data-kb-block=\"kb-adv-heading3035_e529da-ee\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_e529da-ee wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_e529da-ee\">A confirmation link was sent to your email address when you registered. If you can&#8217;t find it or it&#8217;s been a while since you registered, you can resend the link from the \u201cSettings\u201d section. Email confirmation enhances user security and makes it harder for bots and fake accounts to be used.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane3035_a61c27-f2\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How is my data protected?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_1d5041-85, .wp-block-kadence-advancedheading.kt-adv-heading3035_1d5041-85[data-kb-block=\"kb-adv-heading3035_1d5041-85\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_1d5041-85 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_1d5041-85[data-kb-block=\"kb-adv-heading3035_1d5041-85\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_1d5041-85 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_1d5041-85[data-kb-block=\"kb-adv-heading3035_1d5041-85\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_1d5041-85 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_1d5041-85\">User data is transmitted end-to-end encrypted, and sensitive personal data is stored in an encrypted format in a dedicated database. The service uses message-level encryption, SSL security, and a JWK RSA key pair (2048-bit). Commu does not sell personal data to third parties.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane3035_f49fd0-57\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I meet new people safely?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_92df8f-17, .wp-block-kadence-advancedheading.kt-adv-heading3035_92df8f-17[data-kb-block=\"kb-adv-heading3035_92df8f-17\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_92df8f-17 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_92df8f-17[data-kb-block=\"kb-adv-heading3035_92df8f-17\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_92df8f-17 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_92df8f-17[data-kb-block=\"kb-adv-heading3035_92df8f-17\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_92df8f-17 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_92df8f-17\">We recommend always meeting new people in a public place first, such as a market or a caf\u00e9. If another user causes problems or makes you feel uncomfortable, please contact us at company@commuapp.fi or directly within Commun. In an emergency, always call your local emergency number.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane3035_1a599a-4e\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is Commu a company?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_7ffc6f-11, .wp-block-kadence-advancedheading.kt-adv-heading3035_7ffc6f-11[data-kb-block=\"kb-adv-heading3035_7ffc6f-11\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_7ffc6f-11 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_7ffc6f-11[data-kb-block=\"kb-adv-heading3035_7ffc6f-11\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_7ffc6f-11 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_7ffc6f-11[data-kb-block=\"kb-adv-heading3035_7ffc6f-11\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_7ffc6f-11 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_7ffc6f-11\">Commu is a Finnish startup founded by young entrepreneurs. The service is free for individual users because Commu&#8217;s clients are municipalities, businesses, and organizations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane3035_cb7d9b-0c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do I delete my account?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3035_dabed3-b7, .wp-block-kadence-advancedheading.kt-adv-heading3035_dabed3-b7[data-kb-block=\"kb-adv-heading3035_dabed3-b7\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3035_dabed3-b7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3035_dabed3-b7[data-kb-block=\"kb-adv-heading3035_dabed3-b7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3035_dabed3-b7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3035_dabed3-b7[data-kb-block=\"kb-adv-heading3035_dabed3-b7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading3035_dabed3-b7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3035_dabed3-b7\">You can delete your account under Settings &gt; Your Information.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions<\/p>\n","protected":false},"author":6,"featured_media":2583,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-3085","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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